This page provides an introduction to S.M.A.R.T. Goals. Find out what the acronym S.M.A.R.T means by reading the section below. It also provides links to other pages that describe specific goals in more detail. To make an enquiry about the application of a specific goal, follow these same links.
SMART Goal Setting
You can set S.M.A.R.T. Goals for many aspects of water system management and operation. We have identified several topics that are of recurring interest to community water systems, or which are of growing interest because of changes in technology or regulations. These topics are all amenable to S.M.A.R.T. Goal setting. Follow these links to find out more.
The S.M.A.R.T. in S.M.A.R.T. Goals is an acronym. S.M.A.R.T Goals are an essential part of the SMART Management approach. SMART goals are:
Specific – target a specific area for improvement.
Measurable – quantify or at least suggest an indicator of progress.
Assignable – specify who will do it.
Realistic – state what results can realistically be achieved, given available resources.
Time-related – specify when the result(s) can be achieved
A specific goal will usually answer the five "W" questions:
What: What do I want to accomplish?
Why: Specific reasons, purpose or benefits of accomplishing the goal.
Who: Who is involved?
Where: Identify a location.
Which: Identify requirements and constraints.
A measurable goal will usually answer questions such as:
How will I know when it is accomplished?
Indicators should be quantifiable
An achievable goal is not extreme. The goal is not out of reach nor below standard.When you identify goals that are most important to you, you begin to figure out ways you can make them come true. You develop the attitudes, abilities, skills, and financial capacity to reach them. An attainable goal will usually answer the question: How can the goal be accomplished?
A relevant goal is a goal that matters. Many times you will need support to accomplish a goal: resources, a champion voice, someone to knock down obstacles. Goals that are relevant will receive that needed support. A relevant goal can drive your water system forward, and means you can answer Yes to these questions:
Does this seem worthwhile?
Is this the right time?
Does this match our other efforts/needs?
Are you the right person?
Is it applicable to current circumstances?
A time-bound goal has a target date. Setting a deadline helps your team to focus efforts on completion of the goal on or before the due date. This approach prevents goals from being overtaken by the day-to-day crises that may arise in your water system. A time-bound goal is intended to establish a sense of urgency, and will usually answer the questions: